Administrative Features

1.1 Monthly Admin Reports

Financial Overview: Detailed monthly reports on revenue streams, including advertising income, subscriptions, and affiliate programs. Analysis includes month-over-month trends, performance against targets, and forecasts for future periods.
User Growth and Retention: Reports highlighting user acquisition rates, active versus inactive user ratios, retention rates, and churn analysis. Insights into user demographics and behaviour patterns to inform marketing strategies.
Content Engagement: Summary of top-performing content pieces, including articles, player profiles, and match reports. Metrics on user engagement, social shares, and feedback to guide content creation efforts.
Technical Performance Summary: Overview of website and server performance, highlighting uptime statistics, page load times, and any technical issues encountered. Recommendations for improvements or upgrades based on observed trends.

User Data Insights: Tools to segment and analyse the user base according to various criteria such as activity levels, favourite teams, geographical location, and subscription status. Facilitates targeted communication and marketing efforts.
Manual Account Adjustments: Ability for administrators to manually adjust user accounts, including resetting passwords, applying discounts, or modifying subscription levels in response to customer service inquiries.
Coupon and Discount Code Generator: Interface for creating and managing promotional codes that can be applied to subscriptions or merchandise. Includes tracking of code usage and impact on user acquisition and retention.
User Feedback Collection: Mechanisms for collecting and reviewing user feedback on website features, usability, and content. Includes survey tools and direct feedback channels for continuous improvement.

Manual Moderation Queue: Interface for moderators to efficiently review and manage user-generated content flagged by the community. Actions include approve, delete, or hide posts, and issue warnings or suspensions.
User Reporting System: Allows users to report problematic content, contributing to a safer community environment. Reports are prioritized based on severity and volume for moderator review.
Moderation Analytics Dashboard: Detailed tracking of moderation activities, outcomes, and response times. Insights into the volume of flagged content, user reports, and effectiveness of moderation policies.

User Engagement Analytics: Deep dives into how users interact with the site, tracking metrics like session duration, page views, and feature usage. Identifies trends and opportunities for enhancing user engagement.
Content Performance Metrics: Analysis of the popularity and engagement of different content types. Helps in understanding what resonates with the audience, guiding future content strategies.
Live Match Engagement: Real-time tracking of engagement metrics during live matches, including active viewers, interaction rates, and user feedback. Enables rapid adjustments to live content and features.
Revenue and Monetization Tracking: Comprehensive overview of all revenue channels, analysing performance and identifying growth opportunities. Tracks effectiveness of advertising, subscriptions, and promotional efforts.
Technical Performance Monitoring: Real-time data on website performance, identifying issues impacting user experience. Includes page load times, error rates, and server health.
Customizable Reports: Flexibility to create custom reports focusing on specific data points or user segments. Supports data-driven decision-making and strategy refinement.
Data Export and Integration: Options to export data for further analysis or integrate with external tools for comprehensive business intelligence and reporting.

Pre generated Social Interactions: Using the power of our data, we can pre generate social media tweets before upcoming events.
Event Images: Ability to generate images on the fly with data in the system.